The following is a list of Frequently Asked Questions about Certification Renewal for CNA applicants. After you have read the FAQs and you cannot find the answer to your question, please feel free to contact us using the provided form. Select "Certification Requirements" from the Inquiry Reason drop down menu.
- How long does the Board have to process my application?
The Board is required to process applications for certification within certain time periods, per Nurse Practice Act R4-19-102. Applicable statute and section: A.R.S. § 32-1606(B)(11); R4-19-809.
Item Days Board Overall Time Frame Without Investigation 120 Board Overall Time Frame With Investigation 270 Board Administrative Completeness Review Time Frame 30 Applicant Time to Respond to Deficiency Notice 270 Board Substantive Review Time Frame Without Investigation 90 Board Substantive Review Time Frame With Investigation 240 Applicant Time to Respond to Comprehensive Written Request 150
- I've been criminally charged or convicted of a felony. What should I do?
Reporting of Criminal Charges
Applicants for licensure/certification must notify the Board of criminal charges within 10 days of being charged. For further information go to Reporting Criminal Charges.
According to A.R.S. § 32-1606(B), an applicant for certified nursing assistant is not eligible for certification if the applicant has any felony convictions and has not received an absolute discharge from the sentences for all felony convictions. The absolute discharge from the sentence for all felony conviction(s) must be received 3 or more years before submitting this application. If you cannot prove that the absolute discharge date is 3 or more years, the Board will notify you that you do not meet the requirements for certification.
- What is a deficiency notice?
When you submit an application, the Board will send you a deficiency notice identifying any elements of the application process which remain outstanding. If you fail to respond to a deficiency notice within the applicable time period, your application will be withdrawn. After withdrawal, if you are still interested in obtaining licensure you would need to submit a new application and applicable fee.