Staff Directory

To email a staff member, click on the person's name below. 


Joey Ridenour, RN, MN, FAANExecutive Director(602) 771-7801
Janeen Dahn, Ph.D., RN, FNP-CAssociate Director - Operations, Hearings, and Compliance(602) 771-7814
Cindy Mand, MSN, RNAssociate Director Complaints and Investigations(602) 771-7815
Kathy Malloch PhD, MBA, RN, FAANAssociate Director - Education / Evidence Based Regulation(602) 771-7803
Robert Ellis, BSIT, MBA, MPMAssociate Director - IT & Fiscal Services(602) 771-7889
Judy Bontrager, MN, RNScope Of Practice Expert(602) 771-7802
Emma Mamaluy, JDChief Counsel(602) 771-7844
Dolores HurtadoSenior Investigator and Assistant to the Associate Director of Complaints and Investigations - Intake Triage Coordinator(602) 771-7845
Erika FloydAdministrative Assistant to the Executive Director(602) 771-7806

Complaints / Triage

Dolores HurtadoSenior Investigator/Complaints-Intake Triage Coordinator(602) 771-7845
Lynette DraftonSenior Investigator/Complaints-Intake Triage Coordinator(602) 771-7827


Heather HealyEducation Program Administrator(602) 771-7877
Dave Hrabe, PhD, RN, NC-BCEducation Program Administrator(602) 771-7877
Cindy George, BSN, RNEducation Program Administrator(602) 771-7857
Lyn LedbetterAdministrative Assistant(602) 771-7856

Fiscal Services

Michelle Butler, BBA, MBA Accounting Manager(602) 771-7809
Joshua DeLong, BSA, MBAAccountant(602) 771-7810


Trina SmithLegal Assistant / Hearing Department(602) 771-7844


Eileen Owen-Williams, DNP, PhD, APRN, CNM, FNP, AFN-BC, FAANPAdvanced Practice Nurse Consultant(602) 771-7819

Diane Caruso, MSN, FNP-C, CRRN

Advanced Practice Nurse Consultant(602) 771-7864
Tiffany Fotinos, MSN, FNP-CAdvanced Practice Nurse Consultant(602) 771-7854
Kevin Rapkoch, BSN, RNNurse Practice Consultant(602) 771-7867
Loral Pultz, BSN, RNNurse Practice Consultant(602) 771-7878
Ruth Kish, MN, RNNurse Practice Consultant(602) 771-7823
Shawna Bonner, MSN, RNNurse Practice Consultant(602) 771-7833
Stephanie Chambers, MN, RNNurse Practice Consultant(602) 771-7818
Amy Winkler-HeistandNurse Practice Consultant(602) 771-7833

Senior Investigators

Kirk OlsonSenior Investigator(602) 771-7824
Bonnie Richter, MSWSenior Investigator(602) 771-7828
David Elson, IIISenior Investigator(602) 771-7851
Irene BarajasSenior Investigator(602) 771-7837
John CaponeSenior Investigator(602) 771-7835
Michelle MortonSenior Investigator(602) 771-7850
Pam MillbenSenior Investigator(602) 771-7866
Stephanie CruzSenior Investigator(602) 771-7812
Susan Bushong, B.A.Senior Investigator(602) 771-7821
Anna E. Anderson, B.A.Senior Investigator(602) 771-7817

Legal Secretaries

Lynette DraftonSenior Investigator/Complaints-Intake Triage Coordinator(602) 771-7827
Gari CarrollLegal Secretary(602) 771-7841
Tanya VazquezLegal Secretary(602) 771-7852

Licensing and Certification

VacantLicense AdministratorN/A
Becky MeltonLicense Specialist(602) 771-7800
Diane WilliamsLicense Specialist(602) 771-7800
Donna FryeLicense Specialist(602) 771-7800
Heather ReedLicense Specialist(602) 771-7800
Helen TayLicense Specialist(602) 771-7800
Janel BerryLicense Specialist(602) 771-7800
Kandice ColemanLicense Specialist(602) 771-7800
Monica OrtizLicense Specialist(602) 771-7800

Compliance / Alternative to Discipline and Monitoring

Kathleen Harrington, MSN, RNProgram Administrator(602) 771-7811
Brent SutterSenior Investigator(602) 771-7860
Naira KutnerianLegal Assistant(602) 771-7861
Olga ZunigaAdministrative Assistant for Compliance Department(602) 771-7865
Lila WiemannAdministrative Assistant(602) 771-7890

Customer Services

Jamie FivecoatCustomer Service Rep(602) 771-7800
Nancy DavisCustomer Service Rep(602) 771-7800
Liz KleiserCustomer Service Rep(602) 771-7800
Celina GonzalesCustomer Service Rep(602) 771-7800


Public Information RequestRecords Room[email protected]
Veronica DiazRecords Management Specialist(602) 771-7800